Horizont E-Mail

trafficsafety@horizont.com

 Horizont Phone

+49 (0) 5631 565 200

Welcome to our customer satisfaction survey! Please spare us five minutes to answer a few questions. The only purpose of this feedback is our target to improve and perform according to your expectations.

horizont Traffic Safety - Customer Satisfaction Survey 2025

If you wish to complete the survey anonymously, just skip the contact details fields and go straight to the first question. Thank you for your time!
Mandatory entry. Please use the sample email address as above if you wish to participate anonymously.

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1) Generally, how satisfied are you with horizont Traffic Safety ?

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2) How would you rate the responsiveness of our

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3) How would you rate the effectiveness and quality of troubleshooting of our

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4) How do you rate expertise and knowledge of our…

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5) How satisfied are you with our communication?

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6) What product groups are you interested in? (multiple choices possible)

* Please tick only the categories you are interested in. Rating of the product characteristics only needed for the selected product groups.

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How would you rate the quality, delivery time and quality/price ratio of the product group ‘Delineator systems, collapsible delineators, road hazard lamps“?

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How would you rate the quality, delivery time and quality/price ratio of the product group “Vario Safety barriers, traffic cones”?

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How would you rate the quality, delivery time and quality/price ratio of the product group “Guide curbs, Leitboys” ?

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How would you rate the quality, delivery time and quality/price ratio of the product group “Cable- and hose bridges, speed bumps”?

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How would you rate the quality, delivery time and quality/price ratio of the product group "Road hazard lamps (Flash & LED), Delineator lamps, Guiding light systems"?

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How would you rate the quality, delivery time and quality/price ratio of the product group “Traffic signs, Mounting devices for traffic signs” ?

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How would you rate the quality, delivery time and quality/price ratio of the product group “Portable Traffic Lights”?

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How would you rate the quality, delivery time and quality/price ratio of the product group “Advance warning lamps, VMS signs, vehicle protection, flashing arrows”?

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How would you rate the quality, delivery time and quality/price ratio of the product group “VMS Trailers, Mobile warning trailers”?

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How would you rate the quality, delivery time and quality/price ratio of the product group “Batteries, rechargeable batteries”?

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7) When it comes to finding out about a product, which media do you use/prefer? (multiple choice possible)

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8) How would you rate our print media, like catalogues, brochures and flyers?

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9) How would you rate our online newsletters?

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10) How satisfied are you with how we've represented us at exhibitions?

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11) What do you think of our sales and discount campaigns? Do you think they are worthwhile and do they affect the way you make purchases?

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12) Do you use our webshop for orders and/or to check prices and delivery times?

Boxes marked with (*) are mandatory.
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